Business VoIP Telephony for Legal Firms

Improve Success with a Cisco Unified Communications VoIP Telephony system

Legal firms in Connecticut come in all shapes and sizes, and it’s important to find a phone system that fits your legal firm’s needs. Cisco Unified Communications VoIP Telephony system is a robust business phone system that has many great features, but several in particular that are great for law firms.

Watch this brief video on how one lawfirm benefits "Connecticut Law Firm Improves Operations with Cisco Network and Unified Communications" or learn more about Cisco Small Business Unified Communications. Computer Systems Support & Design is Cisco Select Partner providing Cisco IT Support in Fairfield County, CT

Cisco Unified Communications VoIP Telephony system provides all the features of a phone system for a Fortune 500 company, but at the price and scalability fit for a small legal business with up to 120 users.

Legal firms often require a large amount of phone consultation with clients, and Cisco Unified Communications VoIP Telephony system allows for an inexpensive way to do so.

Web portal management of your phone system provides a number of powerful tools that allow the system administrator to easily configure extensions. The Dashboard feature is an overview of the entire phone system, which allows the administrator to view who is on the phone with whom, as well as the duration of the calls. The Cisco Unified Communications VoIP Telephony system Dashboard combined with downloadable Call Log reporting makes billing clients for phone consultation a breeze.

Call recording allows you to set recording rules company wide. You can set rules to record only certain calls, or all calls, and have access to all the recordings in the same web portal. You can download, save, and share recordings easily. Call recording is a great tool for training purposes, compliance, and to protect your company by ensuring accuracy, as it provides cold hard proof of exactly what was said.

The Virtual Receptionist is fully customizable, from setting the phone menu extensions, to recording the greeting, as well as the on-hold music. The Virtual Receptionist allows for specific messaging the moment a caller reaches your law firm. The greeting can explain services and help direct calls accurately, as well as describe additional services that your firm provides. This not only informs the caller, but can also provide a marketing service while the caller waits for the call to connect. Sometimes explaining exactly what your law firm does is just as valuable, so that people calling in to make service inquiries don’t take up valuable time.

Many legal firms and lawyers have found success and additional billable hours with Cisco Unified Communications VoIP Telephony system. 

To learn more about the many features and benefits of the Cisco Small Business Unified Communications system for law firms call (877) 717-6075

Law Firm Improves Operations with Cisco Network

Connecticut based Law Firm is saving time and money with their Cisco small business network

Satisfied law clients don't just keep coming back, they also generate new billable business.

With technology that makes it easy to do everything from billing minutes to managing client documents, Cisco Small Business Solutions for law firms free you up so you can serve your legal clients better.

With Ciscos network and unfied communication platform your law firm can:

  • Enjoy seamless communications: Web, video, and voice conferencing systems let you hold meetings online and access information from anywhere.
  • Manage client information: Retrieve client legal documents from anywhere and record law firm client calls to preserve critical information.
  • Keep track of billing: Keep accurate track of billing with simple desktop-based tools that work with the touch of an icon.
  • Increase legal staff productivity: Manage phone calls, email, scheduling, and internal and outgoing messaging with ease.

Watch this brief video on how one Connecticut Law Firm Improves Operations with Cisco Network and Unified Communications or learn more about Cisco Small Business Unified Communications. Computer Systems Support & Design is Cisco Select Partner providing Cisco IT Support in Fairfield County, CT

Cisco Network and Unified Communications systems provide all the features of a phone system for a Fortune 500 company, but at the price and scalability fit for a small legal business with up to 120 users.

Cisco Unified Communications Systems integrate with IPcelerate IPsmartFirm

  • Billing tracker. Deposition recorder. Productivity increaser.
  • A powerful desktop-based tool that takes the busy work out of your law firm's busy day.
  • IPcelerate's IPsmartSuite lets you do everything from managing client information and setting up appointments to tracking billing and messaging staff.
  • With a simple interface featuring popular icons found on most PDA devices, anyone in the law office—from paralegals to partners—can access and use it with ease.

Integrate Cisco Small Business Network platform with IPcelerate's IPsmartFirm to:

  • Manage client information: Schedule appointments, generate reminder calls, send messages to staff and clients, and more.
  • Manage client billing: Track and manage client billing activities, including office meetings, phone conversations, document preparation and more.
  • Record important calls: Record conversations for transcription, training, safety, or just to keep critical information safely archived.

The Virtual Receptionist is fully customizable, from setting the phone menu extensions, to recording the greeting, as well as the on-hold music. The Virtual Receptionist allows for specific messaging the moment a caller reaches your law firm. The greeting can explain services and help direct calls accurately, as well as describe additional services that your firm provides. This not only informs the caller, but can also provide a marketing service while the caller waits for the call to connect. Sometimes explaining exactly what your law firm does is just as valuable, so that people calling in to make service inquiries don't take up valuable time.

Many legal firms and lawyers have found success and additional billable hours with Cisco Unified Communications systems.

To learn more about the many features and benefits of the Cisco Small Business Network and Unified Communications system for law firms call (877) 717-6075

About us

We serve businesses in Fairfield County, Connecticut with IT Tech Support, network planning (network consulting), network projects, and ongoing network/computer maintenance and Tech Support. We pride ourselves on not only delivering the results you expect, but also being knowledgeable, systematic, accountable, trustworthy and easy to work with. Read more...

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