Loss of Data Placing Fairfield County Business at Risk

- Loss of data is a problem for businesses.

Fortunately, it's a problem that can be avoided with correct preparation. It doesn't take large events like a fire to cause a business to lose important data. It can be as simple as dropping a laptop to the floor, or a power surge that results in burning out a storage device, or an untested backup to fail.

Establishing a disaster recovery plan can be done in the following four steps:

1) Take a potential risk inventory.

Your list should include losses that won't affect the business very much, and those that would shut the business down temporarily or permanently. This is your risk inventory.

2) Rate each of your potential data loss situations.

How likely is it for each of the items on your risk inventory to occur? Rating them in order of importance and likeliness to occur will help you determine where to focus your disaster recovery plan efforts.

3) Develop your disaster recovery plan.

Go through each of your potential risks and their solutions, and determine how long it would take you to recover from the loss of data for each risk. Depending on the nature of your business, being offline for even just 24 hours could result in your losing customers to your competition. Look at ways to reduce the length of time it would take you to recover from each type of data loss risk.

4) Put your disaster recovery plan to the test.

DR Appliance DiagramOnce you've created your plan of action for recovering lost data, you should test your solutions. A disaster recovery plan is just a plan until it can be tested and proven.

Does the Dilbert Cartoon resonate with you? Expert help can be on it's way simply with a phone call to (877) 717-6075 Ext.211


For a limited time we perform detailed network reviews which include a granular look at your risk situation and then provides simple and effective recommendations. The cost of this service is $395.-- which can quickly be justified by being able to avoid just one loss-event.

Please e-mail or call me at (877) 717-6075 Ext 211 with further questions or to schedule your review.

"The Day Before" Data Disaster Strikes - Get Prepared

Are you prepared when Disaster Strikes in 2015?
Will your business continue to operate as it should, or fold?

2012 and 2013 were remarkable years for disasters: droughts, wildfires, snowstorms and the second-most powerful storm in history - Superstorm Sandy (2012). Fortunately there were no major disaster in Connecticut in 2014, although the 2014-2015 was tough. What will the balance of 2015 bring? And what are we to do about disaster recovery and Business Continuity?

The New Year always seems to bring a flutter of change and high hopes for the year ahead. However, New Year's resolutions aside, most of us will continue about our normal lives be it at home or in business. We'll get up, go to work, respond to emails, sit in on meetings, go home, eat dinner, go to bed and hit repeat. The day before a disaster is just a normal day.

Created by FEMA, "The Day Before" campaign reminds us of the importance of preparing for the unknown. Much of this applies to your Disaster Recovery and Business Continuity planning and preparation.Click to watch.


In addition to the Ad Council Public Service Announcement, ready.gov developed an interactive map that takes a look back at some of our nation's most unexpected disasters. What happens the day before those life changing moments? Click here to find out.

If today were the day before, would you be ready?

With the ever-increasing demands businesses place on IT, plus ever-decreasing budgets, backup windows and recovery times, small businesses today need a solution that cuts through the maze of complexity of systems, applications and data protection.

Our Customer Success Stories show how our Datto CSSD-Siris disaster recovery solution helps small businesses meet their ever-increasing data protection demands. But what do you need? How can we help you protect your critical business data? Contact us to discuss your requirements and find out what Datto CSSD-Siris disaster recovery can do for you.

Real Disaster Recovery - Because your business is worth it!

Often we discuss Disaster Recovery and Business Continuity interchangeably. But is the real definition? Disaster Recovery in information technology is the process, policies and procedures that are related to preparing for recovery or continuation of technology infrastructure which are vital to an organization after a natural or human-induced disaster. Disaster recovery is a subset of business continuity. While business continuity involves planning for keeping all aspects of a business functioning in the midst of disruptive events, disaster recovery focuses on the IT or technology systems that support business functions.

To be better prepared for the next disaster hitting your company call Johannes Banck, SBSC today at (877) 717-6075
We will help you plan for and implement appropriate Disaster Recovery technology and prepare your Business Continuity plan. Do it today before disaster interrupts your business.

Business Continuity / Disaster Recovery Objectives

Assessing DR Priorities

Disaster Recovery RPO-RTO-DiagramTo fully understand the level to which we should be protecting our IT against disasters, we need to cover two concepts and how they relate to your specific diverse business processes.  For example your website may represent your sales or marketing presence, the email system enables communication between our teams and customers, the file server is the repository of business critical documens, the SQL server contains your business intelligence – the list goes on. Each of these different IT systems ties in to the business process and hence we can attach a value to each. This value determines the acceptability of loss of the service and from this, it is possible to calculate a cost per unit of time that this service or business process is unavailable. Equally, value must be used to calculate the amount of acceptable irrecoverable data loss. The difficult thing is to assign values to these and it is often the case that these issues are addressed in reverse; companies wanting a Disaster Recovery solution without truly knowing the impact (cost) of the loss of their services / systems / business processes. When this occurs, it is important to bear in mind that the best Disaster Recovery solution will have minimum data loss and also have you back up and running in very little time (if you are offline at all). Please see the chart for an idication of the relationship between data security and cost.

To help us understand this better, the two key concepts that underpin the cost model for Disaster Recovery are..

Achieving Recovery Time Objectives (RTO)

The ability to achieve a given recovery time object is depends on how rapidly the system can be recovered from backup. The main factor at work here is the speed at which data on backup media can be restored onto a system.

Achieving Recovery Point Objectives (RPO)

The ability to achieve a given recovery point objective, or RPO depends on how frequently backups are performed. RPO is the maximum acceptable period of time that data loss will occur if the data is lost for any reason.

There are many varied methods for implementing Disaster Recovery solutions for businesses.. Basics such as dual power supplies or resilient disks in servers will help reduce the risk of hardware failure. More advanced solutions will involve combinations of local backup appliances and cloud configurations, virtualization and clustering to provide better and better RPO/RTO combinations. The key is not to forget about the potential for disaster and the potential effect on your business – but also to assess risk, prioritize resources and to build as recoverable a solution as a given budget will allow.
Youur IT budget and the value of your data will be the primary influences on the choice of RPO and RTO points for your business.

The Computer Systems Support & Design team assists Fairfield County CT businesses with determining the best Disaster Recovery solutions.

Small Business Document Retention Rules

Document Retention Requirements in Small Business
Know which business documents to save and which to chuck

One of the biggest mistakes small business make in document retention is lack of organization. With today's technology, the savvy business owner should be moving to the paperless office and electronically storing most of the daily transaction paperwork but specifically concentrate on the "seven year" retention group as shown below.

The life cycle of records management begins when information is created and ends when the information is destroyed. The picture below provides a simple reflection of the entire records retention process. The goal for organizations is to manage each step in the record life cycle to ensure record availability.

It is vitally important though to have a solid disaster recovery program in place - one that is viable and solid enough to get you beyond the statutes of limitations for your state. Read more about Disaster Recovery Objectives at this link.

What Documents to Keep & for How Long Document Retention Life Cycle

One Year Document Retention

  • Personnel employment applications
  • Purchase orders (except purchasing department copy)
  • Stenographers' notebooks
  • Stockroom withdrawal forms

Three Years Document Retention

  • Bank reconciliations
  • Duplicate bank deposit slips
  • Expired insurance policies
  • General correspondence
  • Internal audit reports and working papers
  • Petty cash vouchers
  • Physical inventory logs

document management Seven Years Document Retention

  • Accident reports and claims (settled cases)
  • Accounts payable ledgers (computer runs)
  • Accounts receivable ledgers (computer runs)
  • Automobile logs
  • Bank statements
  • Bills of lading
  • Cash books
  • Commission records
  • Contracts and leases (expired)
  • Employee personnel records after termination
  • Employment tax reports
  • Expense reports
  • General journals
  • Inventory records
  • Invoices to customers and from vendors
  • Payroll records and summaries, including payment to pensioners
  • Personal property tax returns
  • Purchase orders
  • Sales tax returns

Permanent Retention

  • Articles of incorporation
  • Audit reports of public accountants
  • Canceled checks for important payments — taxes, property acquisitions, etc.
  • Capital stock and bond registers
  • Copyrights
  • Correspondence (legal and important matters only)
  • Deeds and mortgages
  • Depreciation schedules
  • Financial statements (year-end — other months optional)
  • General ledgers and year-end trial balances
  • Licenses and permits
  • Property appraisals by outside appraisers
  • Property records — costs, blueprints, and plans
  • Tax returns and worksheets, revenue agents' reports, and other documents relating to determination of tax liability

Please see your accountant and or attorney for verification of facts and additional information.

About us

We serve businesses in Fairfield County, Connecticut with IT Tech Support, network planning (network consulting), network projects, and ongoing network/computer maintenance and Tech Support. We pride ourselves on not only delivering the results you expect, but also being knowledgeable, systematic, accountable, trustworthy and easy to work with. Read more...

Fairfield County Connecticut

Fairfield, CT 06824
Westport, CT 06880
Bridgeport, CT 06804
Wilton, CT 06897
Easton, CT 06612
Norwalk, CT 06850
Southport, CT 06890
Stamford, CT 06901
Trumbull, CT 06611
Stratford, CT 06614
Ridgefield, CT 06810
Danbury, CT 06810

Contact Us

Address: Georgetown Road
Weston, CT 06883

Tel:         (203) 541-5448 Ext. 211
Toll-free: (877) 717-6075
IM:          (203) 216-9902 

Email: jb at cssdllc.com