Our Pledge ...
We are committed to doing what is right and honorable. We set high standards for ourselves and we aspire to meet these standards in all aspects of our lives—at work, at home, and in service to our clients.
This Code of Ethics and Conduct describes the expectations that we have of ourselves and our fellow employees. It articulates the ideals to which we aspire as well as the behaviors that are mandatory in our professional roles.
Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, InformationTechnology assets, reputation, the safety of others, and natural or environmental resources.
An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation — an environment where diverse perspectives and views are encouraged and valued.
Responsibility is our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.
As providers of critical IT Support Services to clients, we require the following of ourselves and our Computer Systems Support & Design employees:
a. We negotiate in good faith.
b. We do not exercise the power of our expertise or position to influence the decisions or actions of others in order to benefit personally at their expense.
c. We do not act in an abusive mannertoward others.
d. We respect the property rights of others.
As Trusted Advisors to our Information Technology clients:
a. We make decisions and take actions based on the best interests of our clients, employee safety, and the environment.
b. We accept only those assignments that are consistent with our background, experience, skills, and qualifications.
c. We fulfill the commitments that we undertake – we do what we say we will do.
d. When we make errors or omissions, we take ownership and make corrections promptly. When we discover errors or omissions caused by others, we communicate them to the appropriate body as soon they are discovered. We accept accountability for any issues resulting from our errors or omissions and any resulting consequences.
e. We protect proprietary or confidential information that has been entrusted to us.
f. We uphold this Code and hold each other accountable to it.
Computer Systems Support & Design, LLC is an independent service provider for Information Technology Support for third party products and services. Any use of third party trademarks, brand names, products and services is only referential in nature and Computer Systems Support & Design, LLC hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party.
