Computer Systems Tech Support Fairfield County, CT

IT Tech Support Without Any Surprises or Hidden Costs!

Computer Systems Tech Support is your Fairfield County, CT partner in both quality IT Tech Support and the long-term success of your business. With support plans that are based on a flat monthly fee (incident-based tech support is available), you get all the benefits of an IT department for one predictable price. We’ve designed our IT Tech Support plans for Fairfield County, CT companies with your bottom line in mind.

We are always dedicated to providing premium IT Consulting services and Tech Support our valued clients can truly rely on. Whether your server goes down, a workstation caught a virus, you lost internet connection or need to prepare a strategic Technology plan for the next 5 years, we are here to help.

With Network Tech Support Services and IT Consulting that is designed, created and implemented with your business in mind, you can rest assured knowing you’ve made a good investment. We offer the solutions that can increase productivity and profitability for your businesses.

Our flat-rate IT support lets you enjoy the benefits of world-class technology for a fixed monthly fee for significantly less than the cost of employing your own full-time IT Tech Support  staff. Your saving will range from 30% to 50% per year.

One Low, Fixed Monthly IT Tech Support Fee Without Any Surprises or Hidden Costs!

If you run a business in Fairfield County, Connecticut you probably don’t want to incur the heavy costs of hiring full-time IT Support staff, but that doesn’t mean you don’t need ongoing technical support to keep your business running smoothly.

Our team of tech support professionals are experts in IT Consulting, so you can rely on us to provide all the IT Support and Tech Support services you need for your company. We provide Tech Support exclusivley to companies in Fairfield County, CT.

Our Customers are typically:

• Fast growing businesses with 5-200 employees who don’t have a full-time IT Support manager.
• Over and over again they tell us the single biggest benefit to our Tech Support program is the fact that they don’t have computer problems cropping up and interfering with their day to day business activities like they used to.
• They also love the peace-of-mind that comes with knowing important tasks like software updates, security patches, viruses, back-ups and data protection are things they no longer need to worry about.

Top 9 Reasons Why Fairfield County, Connecticut Business Owners Trust Us To Support The Computers That Run Their Company

• We guarantee 2-hour or less response time to your computer support emergencies. You will always be able to contact us quickly.
• You are assured a dedicated, senior Tech Support Technician plus a number of back up technicians who are familiar with your business in case your dedicated tech support technician is unavailable.
• We never use “geek-speak” and explain everything to our clients in plain English. We expect you to know your business… not the latest “techie” term.
• We take time to understand your business and offer smart business solutions to maximize productivity, profits, and reduce costs.
• We remotely monitor your computer network 24 hours a day, 7 days a week to resolve problems before they disrupt your business.
• One-Stop-Source – eliminate the headache, wasted time and exhaustion of dealing with lots of different technology vendors – we’ll liaise with them on your behalf.
• Eliminate wasted business time – outsource day-to-day technical support tasks so employees can focus on high-level, revenue producing activities.
• Fixed prices – get all the IT Support that your business needs for one low, fixed monthly subscription without any extra surprises or hidden costs.
• We unconditionally guarantee your satisfaction on our work or it’s free.

If your business located in Fairfield County, CT and you become a customer of Computer Systems Tech Support, you won’t have to worry about spam, viruses, network security, hackers, updates and patches, finding the right software or equipment or any other technical support problem – we do it all for you.

With Computer Systems Support & Design, we manage, maintain and support your entire IT infrastructure for one monthly fee, whether your equipment is at your location or our data centers. Options include Network-In-A-Box, VirtualDesktop Hosted Network, Hybrid Cloud and of course a local IT Infrastructure.

With Computer Systems Support & Design, you can “grow as you go.” This means you have the flexibility to start with the IT services that make the most sense for your organization, and then grow with us as your IT needs grow. Many Fairfield County, CT business owners prefer that we take IT off of their hands. In these cases, we manage their entire IT infrastructure, including desktops, servers, networks and more.

What We Do - Summary of IT Support Services

• Manage and monitor desktops, servers and networks
• Install, manage and update virus, spam and spyware/malware software (IT security)
• Install and manage software updates and patches
• Back up servers and workstations
• Install and manage firewalls
• Manage or Host your email
• Provide anywhere access to your email
• Provide 24/7/365 IT support via the Computer Systems Support & Design Customer Care Center—located in North America
• Provide you with a Customer Advocate, to make sure your issues and concerns are addressed and you continue to be thrilled with Computer Systems Support & Design

Services can be offered based on your IT management needs. Contact Computer Systems Support & Design  to learn more.

Technology Options

• Computer Systems Support & DesignDesktop - A secure, affordable, trouble-free alternative to purchasing, managing and maintaining desktop equipment.
• Desktop Encryption – Computer Systems Support & Design provides whole disk encryption for laptops and desktops running Microsoft Windows and Apple Mac operating systems. We fully manage the entire encryption process, including administering policies, users, configurations and other aspects. Desktop encryption is an optional service.
• Email Options – Email is the lifeblood of many organizations. We offer the following options for our hosted email service:
• Smart phone mobility
• Email archiving  
• Archiving for compliance  (legal e-mail archiving)
• Email encryption

Peace of Mind IT Support Means Choice

Many of the services included in Total IT Management are available a la carte. We’ll work closely with you to make sure your particular needs are met. To get the IT support your Fairfield County, CT business needs, trust Computer Systems Support & Design to deliver flexible and simple solutions.

Contact Computer Systems Support & Design at (203) 349-8047 Ext. 211 to see how our Total I.T. Management For Small and Mid-size Businesses can help your company achieve I.T. Peace of Mind with comprehensive Service Level Agreements (SLA) for desktops, servers and computer networks.