Managed Tech Support Solutions for Fairfield County Businesses
With Managed Tech Support Solutions from Computer Systems Support & Design, we partner with you as your single Information Technology (IT) point of contact. Using a flat-fee monthly billing model, our incentive is to keep your network running smoothly and reducing emergency support tickets. Computer Systems Support & Design's worry-free IT Support plans make it easier than ever to budget and manage your monthly IT needs—It's like having your own virtual IT Support department. Each customizable plan features a unique combination of high-level network support and one or more of our essential Managed Services Bundles for maximum network protection.
Remote Monitoring & Management = Proactive Computer Problem Prevention
You rely on your IT assets to operate your business, but maintaining and managing these investments can be costly, complicated and time-consuming — distracting you from your core business activities and using up resources. Our remote monitoring and management (RMM) services will result in an overall lower cost of owning and supporting IT, more predictable costs, and help you avoid the large, unplanned expenses that are typically associated with unscheduled downtime.
Scheduled Maintenance = Enhanced Performance at Lower Operating Costs
Routine maintenance of your computer and servers is a vital step in keeping your network running smoothly and efficiently. Problems ranging from system lockups to unusual error messages are most likely a result of poor maintenance. So if you think you may have a computer issue, it may just be a matter of poor maintenance. At Computer Systems Support & Design we take a proactive tech support approach that reduces the chance of interuptions by offering service-level customized maintenance programs and full on-site maintenance agreements.
Update & Patch Management = Simplified Protection Against Security Breaches, Hackers and Lost Data
Most update and patch management solutions require too much time and too many resources to maintain machines - preventing organizations from meeting their service level agreements and regulatory compliance requirements. Computer Systems Support & Design's Patch and Update Management application is a comprehensive solution for delivering Microsoft, Unix, Linux, and Mac patches through a single console. With Computer Systems Patch Program, a single server can meet all of your patch management needs—faster, more successfully, and more cost-effectively than traditional solutions.
Help Desk = US Based Computer Support
When you partner with Computer Systems Support & Design for Help Desk Service you'll enjoy live, U.S.-based, technical support on software and hardware products from certified frontline-support technicians. Plans are customizable to meet your specific business requirements.
Remote Backup & Recovery = Easy, Worry Free Secure Backup and Recovery
Reliable, secure backup and restore capabilities are crucial to all businesses, but traditional methods of data backup have often proven cumbersome and costly and since many involve human intervention, less relaible. Now you can solve this problem by partnering with Computer Systems Support & Design to take advantage of an affordable, easily managed and easily deployed backup and disaster recovery program both on-site and in the cloud.
Vendor Management = Increased Time to Focus on Core Business
Spending time on the phone with your various IT Vendors is time not spent with your customers and employees. With Computer Systems Support & Design on-board we manage communication channels and information flows between you and your suppliers leading to increased efficiencies and reduced costs. Let us be your single IT point of contact and manage these relationships for you.
