- Our FREE Efficiency Review Helps You Prepare for Increased Productivity with Up-To-Date Technology

Every Fairfield County business owner strives to make his employees more efficient and productive.  But without the right tools employees often struggle and do not live up to their best potential. 

Following are 7 examples of services and products we offer as our Efficiency Suite:

Solving Problems Remotely

Remote PC management capabilities help lower IT costs while providing a stable, up-to-date environment for delivering office functions.  Management technology from Intel is a technology used to identify, diagnose and repair hardware and software problems remotely, minimizing downtime and allowing staff to focus on their daily business.  Built-in technology allows us to collect information and provide service, even if the computer is shut down or the OS is not functioning.

Remote access solutions: Many offices have “spokes” that need to report into the main office.  They may be salespeople on the road, management needing to check on certain applications, or a remote workforce.  More and more offices implement VPN Solutions to facilitate staffers who want to securely work while away from the office. VPN, Remote Web Workplace, and SSL VPN can be implemented in the firewall or server.  Software-Based Solutions are implemented on the individual work stations.

Archiving

Data intensive image archiving, administration systems, and computer based records have increased the need for more Data Storage and recovery. Computer Systems Support & Design’s network attached storage solution is one solution designed for those challenges.  It is an enterprise class appliance that significantly lowers capital expenditures, reduces storage management and administration time, provides continuous data availability and enables storage virtualization.  It’s persistent hardware architecture and sophisticated software applications manage data at the block level, maximizing utilization, automating tiered storage, simplifying replication and speeding data recovery.

Backup Power

With UI and CLP frequently dropping power, many business offices need to ensure they will not lose information due to power outages caused by blackouts, storm or even accidents.  Backup power can be provided through batteries, or gas-powered generators.  Each solution or a combination thereof can provide backup power from hours to days.

Data Capture

Tablet PCs let users digitally capture handwriting and signatures into Computer Systems without scanning, faxing, or data entry.  Service technicians in the field, for example, can capture work-performed logs and have the client sign off at the same time.  Salespeople can fill out order forms while with the customer.  Doctors can complete reports and order prescriptions while with the patient.  Solutions are available in many different vertical business segments.

Backup / Disaster Recovery /Business Continuity

Reliable and viable backup solutions are a very important aspect for Business Continuity considerations. A state of the art solution provides remote automated backup, is transparent to the users, and does not require changing tapes.  We consider it a winning combination that enables businesses to continue working even if the local office has become unusable.  Services can be restored within 30 minutes at a remote location.  We provide silent backups for servers, desktops, and laptops and use local de-duplication to lower bandwidth requirements .

Wi-Fi

As your office expands the wired networking environment may become insufficient.  One cost-effective way to expand the network and provide flexibility is Wi-Fi.  Access-Points can be located throughout the facility providing a gap-less Wi-Fi signal.  Visitors and employees benefit from the freedom to roam with their laptops or other portable devices such as blackberries and iPhones.  The network can be securely separated into visitor segments and Employee segments for high security.

Upgrading Laptops to Solid-State Drives (SSD)

An SSD is essentially an array of flash memory and a controller neatly packaged into a shell resembling a typical notebook hard drive.  Solid state drives have many desirable characteristics that are worthy in many scenarios.  They are many times faster than hard drives and let a Windows7 computer boot up 10 times a faster.  With no moving parts like motors, solid-state-drives consume considerably less power than typical hard drives.  In addition, they are virtually silent and generate almost no heat.  That contributes to overall power savings, because it takes less equipment and electricity to cool the system.  Although expensive, recent manufacturing advances provide larger capacity at relatively lower prices.  Admittedly, whether this increased speed and convenience is worthwhile, is a business decision.

Explore Productivity Enhancing Tools with CSSD!

For more information, call our office at (203) 349-8047 or e-mail me at jb at csdllc.com

 Dedicated To Your Productivity,

 Johannes Banck, SBSC
Computer Systems Support & Design, LLC
(203) 349-8047 Ext 211