Information Technology Consulting & Tech Support Services
Advanced IT Made Simple with the Tech Experts at Computer Systems Support
Lower Total IT Infrastructure and Tech Support Costs with Proactive Maintenance
Technology Enhances Productivity with better Tools and better Communication
Increase your Competive Advantage with Computer Systems Support & Design
Keep Critical IT Systems Up and Running 24/7 with Expert Tech Support10 Minutes Downtime Per Day = 6 Days of Productivity per Year
Maximizing technology up-time reaps large benefits. Small businesses can not afford issues with Internet connectivity, e-mail communications, lost files and server down issues - the cost of reacting to these events is just too high. But hidden downtime from inefficient technologies can have an even greater drag on productivity.
Downtime caused by inefficient Technologies and Applications
At the same time, an oft overlooked issue is when employees need collaborate but the tools provided are cumbersome to use. Telephone tag, waiting for files to be e-mailed, multiple platforms that "eat up" employees time and energy. Productivity enhancing collaboration and communication on projects and with customers becomes much less inspiring when you are fighting technical issues all the time.
One solution to this real cost could be technology such as Office365. Users will find it easier to connect and collaborate. Plus, users can share screens, instant message each other or conduct conference calls using Microsoft Lync. Face-time is still much more productive than e-mail for example. Working together is becoming easy and intuitive again.
Downtime caused by the IT Infrastructure
System downtime. When local systems go offline, their data and applications are not available to end users within the organization or to customers outside the organization who are trying to access data or to buy products/services via a Web interface to the systems/storage/networking components of the IT infrastructure within the company.
Network outages. Loss of network access can halt business operations and in some cases suspend revenue-generating operations. When visible to customers, a suspension of network operations can complicate the delivery of customer service and can even raise questions about a firm's reliability, increasing the opportunity for competitors to take away business
Computer Systems Support & Design (CSSD) offers planned and proactive systems tech support maintenance, security, backup and disaster recovery. When coupled with remote monitoring and 24/7 response we often totally eliminate costly network downtime.
For more information about collaboration products and services, call (203) 349-8047 Ext. 211
